Satisfied of Reimbursed

All returns buying on web must be made within 14 days, either by taking the parcel to a Point Kiala (for which there is a charge of €3), or by sending the parcel postage paid to “Venizi – Retour produit, 138 avenue Franklin Roosevelt, 1050 Bruxelles” for Belgium and Luxembourg orders, or by sending the parcel postage paid to “Venizi – Retour produit, C.C. Okabe local B6, 57-77 Avenue Fontainebleau, 94270 Le Kremlin-Bicêtre” for France orders, stating in writing the reason for return.

The User should check the proof of return postage by the Post Office, or request a receipt at the Point Kiala.

Items that are damaged, soiled or already worn cannot be returned and will not under any circumstances be taken back or exchanged.

In the event of inappropriate returns, Shopping International reserves the right to refuse a subsequent order.

Items benefitting from a warranty will only be taken back if accompanied by their warranty card. If the product cannot be replaced, Shopping International will issue a purchase voucher for the same value.